Privacy Policy | Prolancy - Freelancer Toolkit

1. Introduction

Welcome to Prolancy - Freelancer Toolkit ("Prolancy", "we", "us", or "our").

Prolancy is a freelancer productivity and business toolkit designed to help freelancers create proposals, write professional bios and cover letters, analyze freelance content, manage templates, organize projects, and use other productivity tools.

By using Prolancy, you acknowledge that you have read and understood this Privacy Policy.

            We aim to collect only information that is reasonably necessary
            to provide, maintain, secure, and improve Prolancy.
        

2. Information We Collect

The information we collect depends on the features you use and the choices you make.

2.1 Information You Provide

Depending on the features you use, you may provide information such as:

Name or display name
Freelance skills and professional category
Years of experience
Job titles and project information
Client or company names entered by you
Proposal, bio, cover letter, and other text you submit
Project information and notes
Invoice information entered by you
Information submitted when contacting support

2.2 Account Information

If Prolancy provides account registration or login functionality, we may collect information necessary to create and maintain your account, such as your email address, display name, and authentication information provided through the selected sign-in method.

2.3 Device and Usage Information

Certain technical information may be collected automatically by the application, its advertising SDKs, analytics services, or other third-party services integrated into the app.

Depending on the services enabled, this may include app version, operating system, device information, approximate location derived from network information, IP address, diagnostic information, advertising identifiers, and app interaction information.

We do not intentionally request sensitive device permissions such as contacts, microphone, camera, SMS, or precise location unless a future feature genuinely requires them and the applicable permissions and disclosures are provided.

3. AI Features and Generated Content

Prolancy includes AI-powered tools such as Proposal Generator, AI Bio Writer, and Cover Letter AI.

When you use an AI feature, the information you enter may be transmitted to the AI service provider used by Prolancy so that the requested content can be generated.

For example, information entered into an AI proposal request may include a job title, project requirements, skills, experience level, tone, or other information you choose to provide.

AI Content

AI-generated results may contain inaccuracies or suggestions that require your review. You are responsible for reviewing generated content before using it professionally.

            Do not enter highly sensitive personal information, passwords,
            payment credentials, government identification numbers, or other
            confidential information into AI tools unless the feature
            specifically requires it and provides appropriate safeguards.
        

4. How We Use Information

We may use information for the following purposes:

Provide and operate Prolancy features
Generate AI-powered content requested by you
Save your projects, templates, and preferences
Provide customer support
Process subscriptions and premium features
Display and measure advertisements
Detect abuse, fraud, and security issues
Diagnose technical problems
Improve application performance and usability
Maintain and secure our services
Comply with applicable legal requirements

5. Information Sharing

We do not sell your personal information.

We may share information with service providers when necessary to operate Prolancy and provide requested functionality.

Service Providers May Include

AI service providers used for AI generation
Advertising providers
Cloud hosting and database providers
Analytics and crash reporting providers
Payment and subscription processing providers

We may also disclose information when required by applicable law, legal process, or to protect the rights, safety, security, and integrity of Prolancy, our users, or others.

6. Advertising and AdMob

Prolancy may use Google AdMob to display advertisements to free users.

Advertising providers may collect certain device, advertising, and usage information to provide, measure, and improve advertising services, subject to their own privacy policies and applicable consent requirements.

Depending on your location, applicable privacy choices and regulations, you may be presented with options regarding personalized advertising.

For more information about Google's privacy practices, please review Google's applicable privacy documentation.

7. Subscriptions and Payments

Prolancy may offer optional premium subscriptions or purchases that unlock additional features, remove advertisements, increase AI usage limits, or provide access to premium content.

Payments made through the Google Play Store are processed by Google Play. We do not directly receive or store your full payment card number through the Prolancy application.

Subscription status and purchase information may be processed as necessary to provide premium features and manage your subscription.

8. Data Storage and Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

Where information is transmitted between the app and our servers or third-party services, we use HTTPS/TLS or other appropriate security mechanisms where supported.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

            We recommend that users avoid submitting passwords, financial
            credentials, government identification numbers, or other
            unnecessary highly sensitive information into Prolancy tools.
        

9. Data Retention

We retain information only for as long as reasonably necessary to provide the requested services, maintain legitimate business operations, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Account and Data Deletion

If Prolancy provides account functionality, users may request deletion of their account and associated personal data through the available in-app account deletion option or by contacting us.

When a valid deletion request is received, we will delete or anonymize applicable personal information, subject to information that we are legally required or permitted to retain.

How to Request Deletion

Send an account and data deletion request to:

[email protected]

Please include the email address associated with your Prolancy account, if applicable.

            If your app has account creation, make sure the actual released
            app contains a clear account deletion option and that your
            external deletion process works before publishing.
        

11. Children's Privacy

Prolancy is designed as a general-purpose freelancer productivity application and is not directed specifically to children.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.

12. Third-Party Services

Prolancy may integrate third-party services to provide specific functionality.

Service Category	Possible Purpose
AI Provider	Generate proposals, bios, cover letters, and other AI content
Google AdMob	Display and measure advertisements
Google Play	App distribution and subscription/payment processing
Cloud Services	Store and process application data where applicable
Analytics / Diagnostics	Understand performance, crashes, and application usage where enabled

Third-party services may have their own privacy policies and practices. We encourage users to review the privacy information provided by those services.

13. International Data Transfers

Some third-party service providers used by Prolancy may process information on servers located outside your country.

Where required by applicable law, we take appropriate measures regarding international data transfers and privacy protections.

14. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have rights regarding your personal information, including rights to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request information about how your data is processed

To exercise an applicable privacy right, contact us using the contact information below.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Prolancy, our services, legal requirements, or data practices.

When changes are made, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Prolancy - Freelancer Toolkit

Website: https://prolancy.com

Privacy Email: [email protected]

            We value your privacy and aim to provide transparent, secure,
            and responsible handling of information while you use Prolancy.
        